Shipping policy
We know how exciting it is to wait for a new outfit to arrive, so we work hard to get your order to you as quickly and reliably as possible. Here's everything you need to know about how we ship.
Where We Ship
We currently ship within the United States only, including all 50 states. At this time, we're unable to ship to addresses outside the U.S., including territories, APO/FPO addresses, or international destinations.
We ship only to standard residential and commercial addresses. We're unable to deliver to P.O. boxes at this time.
Order Cut-Off Time
Orders placed before 3:00 PM (EST) begin processing the same business day. Orders placed after 3:00 PM (EST), or on weekends and holidays, will begin processing the next business day.
Processing Time
Once your order is placed, our team carefully picks, checks, and packs your items. Processing takes 1–2 business days before your order is handed off to the carrier.
Shipping Methods
We offer both Standard Shipping and Expedited Shipping.
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Standard Shipping: Estimated transit time of 5–10 business days after your order has been processed and shipped.
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Expedited Shipping: Estimated transit time of 3–5 business days after your order has been processed and shipped.
We partner with trusted carriers and select the most appropriate shipping service based on your delivery address and order details.
Orders qualifying for free shipping are shipped using Standard Shipping by default.
Total Estimated Delivery Time
Your total estimated delivery time includes both processing and shipping time:
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Standard Shipping: 1–2 business days processing + 5–10 business days shipping
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Expedited Shipping: 1–2 business days processing + 3–5 business days shipping
Please note that all delivery timeframes are estimates and not guarantees. Delivery may occasionally be affected by weather conditions, carrier delays, holidays, or periods of high order volume.
Shipping Costs
We offer the following shipping options:
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Free Standard Shipping: Free for orders of $89 or more, before tax. Eligible orders are automatically shipped using Standard Shipping.
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Standard Shipping: A flat rate of $8 for orders under $89.
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Expedited Shipping: A flat rate of $15.
Available shipping options and applicable charges will be displayed during checkout.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way. If you don't receive tracking information within 2 business days after your order has been shipped, please reach out to us.
Please Double-Check Your Order
Before completing checkout, please make sure your shipping address and product selections (size, color, style) are correct. We begin processing orders quickly to get them to you as fast as possible, so we're unable to guarantee changes once an order has entered processing. If you notice an error, contact us immediately at info@bestfashionclothing.shop, and we'll do our best to help before your order ships.
Lost or Stolen Packages
If tracking shows your package as delivered but you're unable to locate it, please check with neighbors and building management first, as carriers occasionally mark packages as delivered slightly before arrival. If you still can't locate your package, contact us so we can look into the matter with the carrier.
Damaged Items
If your order arrives damaged, please don't worry — this is handled through our Return Center. Submit a return request with a photo of the damage, and our team will arrange a replacement or refund at no cost to you, in accordance with our Return & Refund Policy.
Delays
While we do everything on our end to ship your order on time, occasional delays can happen due to weather, carrier disruptions, customs inspections where applicable, or high order volumes. We appreciate your patience and will do our best to keep you informed if we're aware of a significant delay affecting your order.
Need Help?
Our team is happy to help with any questions about your shipment.
Get in Touch
📍 Address: 501 Burnside Ave, Inwood, NY 11096, USA
📞 Phone: +1 516-239-3007
✉️ Email: info@bestfashionclothing.shop
🕒 Business Hours (EST)
Mon – Fri: 11:00 AM – 7:00 PM (EST)
Saturday: 11:00 AM – 7:30 PM (EST)
Sunday: 12:00 PM – 6:00 PM (EST)